Make an Informed Choice
Choosing the right removal company is very important. Looking around at the contents of your home which represent your life’s work, and you will realise that you’ll have to entrust all this to a company you probably don’t know. As this company will be responsible for everything you have ever worked for, make sure you take a few minutes to make an informed choice.
Look for a company that is a member of a professional trade organisation such as the National Guild of Removers and Storers, or the British Association of Removers. Check that they are a legitimate company or partnership. Ensure that you understand their quotation and they have outlined exactly what is included, and what is not included, in their service. Ask them to explain what kind of insurance they carry and the claims procedure if something goes wrong. Make sure they can provide references for you to check or better still that they have been recommended to you by a trusted friend. And remember, it is not a good idea to choose your removal company based only on price. As with everything these days, you tend to get exactly what you’ve paid for.
Being members of the National Guild of Removers and Storers and the Road Haulage Association, Allen & Young work to strict guidelines ensuring that our levels of service are guaranteed. We are also a member of the removal industry Ombudsman Scheme so in the unlikely event that there is a problem that we are unable to resolve to your complete satisfaction, there is an independent appeals procedure that we are bound by. We are happy to put our quotations in writing so you can be confident that you will get the service that you were expecting at the price agreed. And check out our insurance page as removal insurance is not as straightforward as it would first appear, so we feel it deserves a page to its self.
But perhaps most important of all, in this very competitive industry that sometimes has a less than impeccable reputation, our testimonials and recommendations speak for themselves.
For a free quote call us today.
Freephone 0800 389 7152 or 020 8203 9608
We are accredited and regulated by the following Organisations